OUR POLICY

Customer Care

We value your business and are grateful for the opportunity to serve you. If you have any questions, concerns or feedback, please do not hesitate to reach out to our customer care team. Thank you for choosing Valley Vending Services, and we look forward to exceeding your expectations with our exceptional customer service.

Privacy & Safety

At Valley Vending Services, we take the privacy and safety of our customers and employees very seriously. We are committed to protecting your personal information and ensuring a safe and secure environment for all individuals who interact with our business. Below are the key components of our privacy and safety policy:

Data Protection: We collect and store personal information from our customers and employees only for the purpose of providing our products and services. We adhere to strict data protection measures to safeguard this information and prevent unauthorized access, disclosure, or misuse.

Confidentiality: We respect the confidentiality of all personal information provided to us and will not share or sell this information to third parties without your explicit consent. We use secure encryption methods to protect data transmission and storage.

Compliance with Regulations: We comply with all relevant privacy laws and regulations to ensure that your personal information is handled in accordance with legal requirements. We regularly review and update our privacy practices to align with the latest standards and best practices in data protection.

We are committed to upholding the highest standards of privacy and safety in all aspects of our business operations. If you have any questions or concerns about our privacy and safety practices, please contact our designated privacy officer for assistance. Thank you for trusting [Business Name] with your information and safety.

Shipping & Returns

Orders are typically processed and shipped within 1-3 business days of receiving payment. Orders placed on weekends or holidays will be processed on the next business day. We offer standard shipping options for domestic and international orders. Expedited shipping options may be available for an additional fee. Shipping rates are calculated based on the weight of the order, destination, and shipping method selected. Shipping costs will be displayed at checkout before payment is processed. Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this tracking number to monitor the status of your shipment.

Please note that all sales are final, and we do not accept returns or offer refunds for any reason. We strive to provide accurate product descriptions and images to ensure customer satisfaction. Shipping cost are not valid for purchase of vending machines. Delivery of vending machines will acquire charges dependent upon the weight of the machine. In the rare event that you receive a damaged or defective item, please contact our customer service team at info@valleyvendingservices.net within 7 days of receiving the order. We will work with you to resolve the issue and provide a replacement if necessary. If you receive a damaged or defective item and are instructed to return it, we will provide a prepaid shipping label for the return. Please follow the return instructions provided by our customer service team.

If you have any questions or concerns about your order, please contact our customer service team at info@valleyvendingservices.net for assistance. We are here to help and ensure your satisfaction with our products.

Thank you for choosing Valley Vending Services!

We appreciate your understanding of our policy regarding all sales being final.

Payment Methods

Credit / Debit Cards
PAYPAL
Offline Payments